Call Center
 
call center software   Acarda specialises in Call Center Software, Auto Dialers, Do Not Call Software,  Telemarketing Dialer, Fundraising Dialers, Sales Leads Tools.  

 


 New Zealand ++64 7 579 1153
 United States   1 800 728 2050


 Out Bound Call Centers

 Call Centers
 Phone Dialer
 Telemarketing Script Management
 Do Not Call

 Auto Dialers

 Sales Leads Auto Dialers
 Appointment Reminder
 Debt Collection
 Survey Auto Dialer
 Power Dialer

 Telephone Lists

 Number Generator
 List Hireage
 
 Support


 Common Questions
 Support Service
 Software Updates
 Testimonials
 Contact Us


 Sitemap
 Links
 

  

KnowledgeMax Telemarketing Script Software


KnowledgeMax Script Manager is a knowledge base telemarketing script software solution designed to make managing responses to common questions more productive and efficient.

KnowledgeMax Script Manager allows you to setup a group of telemarketing scripts and assign associated topics to that group including the functionality to link topics across multiple groups. 

Each topic has a description that could be a question or objection and then a response that suggests how to reply to the question or objection.

KnowledgeMax is a standalone solution or it can interface with TeamMax OutBound or CallAssist call center solutions to incorporate the existing campaigns that have been set up to enable the displaying of common queries or objections encountered by the call center agents.


Phone Dialer Download Download KnowledgeMax telemarketing scripts to try for free
KnowledgeMax Brochure KnowledgeMax Brochure
Phone Dialer Tips Download a KnowledgeMax User Guide
Phone Dialer Pricing Look at pricing details for KnowledgeMax


KnowledgeMax Screen Shots

Telemarketing Script Software

KnowledgeMax allows you to have multiple telemarketing scripts.  For example if you answer incoming calls for telephone sales you can have the script for each product set up.

After the script is set up you will find icon links to each script displayed down the left menu sidebar.  

In our example, when you answer a call you find out what product the caller is intersted in and you can then click on the appropiate icon in the left side bar. Doing so will display the relate dscript in the main script area.  This tells you how to talk about the product.

telemarketing script Objections In addition to showing your the script any related topics will be displayed in the upper right window panel.  These topic's may be common questions that people ask or even objections as to why people think they don't need the product. 

By clicking on the topic you will see a suggested response displayed in the response panel.

The topic description and a suggested response is displayed in the lower part of the window.  KnowledgeMax allows you to link one topic to another. If there are topics that have been linked to the currently displayed topic then on the right of the panel you will see these linked topics.

Clicking on one of the Linked Topics listed will change the lower panel to display that topic.
telemarketing script Responses

Acarda Sales Technologies Limited software is governed by New Zealand Laws. Disclaimer

Pricing Auto Dialer and other  telemarketing products Downloads Contact Call Center Acarda